Napoleon oasis Under Grill Cabinet for BiPro500 & BiP500

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$999.00 USD

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Napoleon oasis Under Grill Cabinet for BiPro500 & BiP500

Specially made for the Built-In PRO 500 and P500* Gas Grill Heads, this carbon colored, powder coated, galvanneal cabinetry features increased durability from the two-coat pebbling finishing system. Two stainless steel drawers are mounted on smooth gliding tracks for under grill storage. Installation is a breeze with knockouts for gas and electrical. Levelling feet ensure a balanced surface, even if your patio isn't perfectly level. Partner this cabinet with the PRO 500 or P500* Built-In Gas Grill Head and the perfect OASIS™ cabinets for a custom outdoor grilling OASIS™. This under grill cabinet is required for the Built-In PRO 500 or P500* Gas Grill Head. *Built-in P500 Gas Grill Heads are available in select regions only. Countertop not included.

Under Grill Cabinet for BiPro500 & BiP500 Specifications

IM-UGC500-CN

Stainless & Powder Coated Galvanneal Steel
Two Drawers
Ships Fully Assembled
For BIPRO500 & BIP500
ASSEMBLED DIM (IN) : 35.5 H x 34.75 W x 24 D
BOX DIM (IN) : 36 H x 36 W x 26 L
BOX WGT (LBS) : 106
COLOR : Gray

Manuals And Brochures

BiPro500 & BiP500 Assembly Guide

Built-In Brochure

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Warranty and Returns

SUBMIT A WARRANTY CLAIM HERE

NAPOLEON LIMITED LIFETIME BUMPER TO BUMPER WARRANTY

For select products purchased after January 1st, 2020. See individual warranty for details.

FOR PRESTIGE®, PRESTIGE PRO™ CART AND BUILT-IN SERIES MODELS

Napoleon products are designed with superior components and materials and are assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-fired at a quality test station. This grill has been thoroughly inspected by a qualified technician before packaging and shipping to ensure that you, the customer, receive the quality product you expect from Napoleon. Napoleon (Wolf Steel Ltd, Barrie, ON, Canada) warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for a period of 15 years.

Hood	Lifetime
Stainless Steel Lid	Lifetime
Porcelain Enamel Lid	Lifetime
Aluminum Castings	Lifetime
Stainless Steel Cooking Grids	Lifetime
Stainless Steel Tube Burners	Lifetime
Stainless Steel Sear Plates	15 Years
Porcelain Enamel Cast Iron Grids	15 Years
Stainless Steel Infrared Rotisserie	15 Years
Infrared Bottom/Side Burner	15 Years
All Other Parts	15 Years

NAPOLEON LIMITED 15 YEAR BUMPER TO BUMPER WARRANTY

NEW IN 2020

For select products purchased after January 1st, 2020. See individual warranty for details.

FOR ROGUE®, ROGUE® XT, ROGUE® SE & LEGEND SERIES MODELS

Napoleon products are designed with superior components and materials and are assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak tested and test-ﬁ red at a quality test station. This grill has been thoroughly inspected by a qualiﬁ ed technician before packaging and shipping to ensure that you, the customer, receive the quality product you expect from Napoleon. Napoleon (Wolf Steel Ltd, Barrie, ON, Canada) warrants that the components in your new Napoleon product will be free from defects in material and workmanship from the date of purchase, for a period of 15 years.

Hood	15 Years
Stainless Steel Lid	15 Years
Porcelain Enamel Lid	15 Years
Aluminum Castings	15 Years
Stainless Steel Cooking Grids	15 Years
Stainless Steel Tube Burners	15 Years
Stainless Steel Sear Plates	15 Years
Porcelain Enamel Cast Iron Grids	15 Years
Stainless Steel Infrared Rotisserie	15 Years
Infrared Side Burner	15 Years
All Other Parts	15 Years

CONDITIONS AND LIMITATIONS:

This voluntary warranty creates a 15 year warranty period, for products purchased through an authorized Napoleon dealer, and entitles the original purchaser (or gift recipient in the case where a new product is given as a gift) to the speciﬁed coverage in respect of any component replaced within the warranty period, either by Napoleon or an authorized Napoleon dealer, to replace a component of such product that has failed in normal private use as a result of a manufacturing defect. This warranty does not cover accessories or bonus items.

For greater certainty, “normal private use” of a product means that the product: has been installed (where applicable) by a licensed, authorized service technician or contractor, in accordance with the installation instructions included with the product and all local and national building and ﬁre codes; has been properly cleaned and maintained according to the instructions; and has not been used as a communal amenity or in a commercial application. In the case of use in communal or commercial applications (where approved), the warranty is reduced to a period of two (2) years.

Similarly, “failure” does not include: damage caused by over-ﬁring, blowouts caused by environmental conditions such as strong winds or inadequate ventilation, scratches, dents, corrosion, deterioration of painted and plated ﬁnishes, discoloration caused by heat, abrasive or chemical cleaners or UV exposure, chipping of porcelain enameled parts, or damages caused by misuse, accident, hail, grease ﬁres, lack of cleaning and maintenance, hostile environments such as salt or chlorine, alterations, abuse, neglect or parts installed from other manufacturers. If you live in a coastal area, or have your product located near a pool or hot tub, maintenance includes regular washing and rinsing of the exterior surfaces as outlined in the accompanying owner’s manual, in order to prevent surface corrosion. Should deterioration of parts occur to the degree of non-performance (rusted through or burnt through) within the duration of the warranted coverage, a replacement part will be provided. Parts replaced under this warranty are warranted only for the balance of the above mentioned original ﬁfteen (15) year warranty period.

The replacement component is the sole responsibility of Napoleon deﬁ ned by this warranty; in no event will Napoleon be responsible for installation, labor or any other costs or expenses related to the re-installation of a warranted part, for any incidental, consequential or indirect damages, or for any handling and transportation charges or export duties.

The use and/or installation of parts on your Napoleon product that are not genuine Napoleon parts will void this warranty, and any damages that result hereby are not covered by this warranty. Any conversion of a gas grill not authorized by Napoleon and performed by a Napoleon authorized service technician will void this warranty.

Shipping & Returns

Cancellations & Refunds: Audacia Home prides itself on having one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom made orders).

Call 1-725-888-8644 or email info@audaciahome.com

Frequently Asked Questions

When will I know my order has shipped?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.

When will my order ship?

If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@audaciahome.com.

No Shipping outside the lower 48 in USA.

If you have questions regarding anything below, please send an email to info@audaciahome.com or call us at 1-725-888-8644

Cancellations & Refunds: At Audacia, we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).

If you have questions, please send an email to info@audaciahome.com or call us at 1-725-888-8644

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-725-888-8644, the chat in the bottom right, or email info@audaciahome.com any time.

Cancellations of Custom Orders

Custom or made to order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include Outdoor Plus, Fire By Design, Fireplaces, Etc.).

These units, are custom made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.

All sales are final for Custom made and Made-to-order products.

Refunds and Returns

If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.

Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.

Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.

Shipping Times

We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).

Order delays have proven to be unavoidable and outside of Audacia Home's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Contact sales@audaciahome.com for any questions.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Our Shipping Partners

Freight Claim Policy

*Damaged or missing merchandise claims must be made within 48 hours of receipt.

– All damages must be reported within 48 hours of delivery to qualify for any freight claims.

– Customers are responsible for inspecting the product at the time of delivery. If there is visible damage or defects to the packaging, customers are advised to refuse the shipment.

– If customer accepts the shipment, customer must notate and provide the description of the damage on the freight bill (bill of lading).

– Concealed damage needs to be reported within 48 hours of delivery. Customers are responsible for opening all packaging, inspecting all product, and notifying us within the 48-hour window.

– Pictures of the damaged freight and/or item are required for all claims.

– If a shipment arrives missing items, contact us immediately. After 48 hours of receipt, we will not be responsible for missing items.

*Freight Claims Form to be Submitted to info@audaciahome.com*

Download the form here.

Return Policy

– Most unused items can be returned within 60 days of delivery.

– All returns need to be pre-approved with a Return Merchandise Authorization (RMA)

– All returns must be shipped back in manufacturer packaging.

– We will not accept returns on special order items.

– Returns are subject to a 25% re-stocking fee anytime they are cancelled after 48 hours, whether or not the order has shipped, and will be applied upon receipt and inspection of the item.

– It is the responsibility of the customer to return the product in the same new/undamaged condition in which it was received. If a return product is received damaged in shipping, it will not be eligible for a credit. We are not responsible for items received with damage. (Please refer to Freight Claim Policy)

– Items that have been damaged due to weather will not be covered under manufacturer’s warranty, and are not returnable at any time.

– The following items are not returnable at any time for any reason, if they have been installed or burned:

– gas logs
– gas burners
– gas stoves
– wood burning stoves
– fireplaces
– fireplace inserts
– chimeneas
– fire pits
– grills
– smokers
– any other product associated with gas (natural or propane) or fire.

This is a liability issue, and we are not responsible for any items once they have been installed and/or burned. If the item is believed to be defective, we will be happy to assist you with the warranty process through the manufacturer to resolve the problem.

For any questions, please reach us out via LiveChat, Email or Call (725) 444-4869.

Napoleon oasis Under Grill Cabinet for BiPro500 & BiP500

Napoleon oasis Under Grill Cabinet for BiPro500 & BiP500

Under Grill Cabinet for BiPro500 & BiP500 Specifications

Manuals And Brochures

BiPro500 & BiP500 Assembly Guide

Built-In Brochure

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Audacia Platinum

SUBMIT A WARRANTY CLAIM HERE

NAPOLEON LIMITED LIFETIME BUMPER TO BUMPER WARRANTY

NAPOLEON LIMITED 15 YEAR BUMPER TO BUMPER WARRANTY

NEW IN 2020

CONDITIONS AND LIMITATIONS:

Freight Claim Policy

*Damaged or missing merchandise claims must be made within 48 hours of receipt.

Return Policy