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Finished with sleek white or black glass rear panelling and a clear glass front this striking steam enclosure design will be the highlight in any bathroom. This Anzio Steam Shower by Maya Bath combines all the health benefits associated with steam sessions along with an built-in Smart TV, bluetooth control panel, overhead spot lighting, rainfall shower, six recessed body jets, seating, shelving and thermostatic water control. The Lucca steam shower is designed with a compact footprint that lends itself to most bathrooms.
All steam showers and bathtubs carry a (10) ten year parts warranty against manufacturer defects and we carry all replacement parts in stock at our California based warehouse and will arrange for a spare part to be delivered to you.
Replacement parts can be ordered by emailing a picture of the part to firstname.lastname@example.org or calling our service department at 1-844-793-0403 and we recommend that a certified plumber or electrician replace the spare part. Audacia does not accept any responsibility or liability for the installation of spare parts and the warranty does not cover normal wear and tear and or accidental damages.
Orders for large or heavy items ship via a trucking carrier. We offer free shipping on all orders. Freight delivery is typically 2 to 6 business days, allow extra time for remote locations. The Freight Carrier or Tucking company will contact you to set up an appointment time before delivering. Once your product leaves our warehouse, we will send you an email with a link to the freight carrier’s website and the tracking number. Tracking numbers take 1 business day to update.
We do ship to all Canada for free. Customer is responsible for applicable duties and taxes. We can recommend a broker to expedite this process and handle all your paperwork. Please give us a call and we will gladly take care of the whole process for you.
Please inspect your package upon delivery. If there is obvious damage, please note the damages on the delivery receipt. Contact us within 72 hours to report the damage, by either e-mail or phone. Please retain all original boxes and packaging.
CANCELLATION & RETURNS
We accept returns that are brand new and uninstalled minus all shipping costs and a restocking fee of 15%. The grace period to return a product is 20 calendar days from when the product is delivered to your location. The product must be in its original condition including packaging materials, crates, boxes and all pamphlets. Customer is responsible for all shippingcosts; those charges will be deducted from your refund. The product should be returned in the same condition including shrink wrap and foam. We will provide a refund minus the shipping costs in the same manner the order was placed. Buyers are responsible to check with their local inspector to make sure these units can be installed in their area and is a buyer responsibility to review the spec sheets prior to their purchase. If you purchased with a credit card, you will be refunded on the same card.