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CLIFF is a slim electric sauna heater with remarkably small safety distances, which makes it perfect for saunas with limited spaces. Thanks to its well-optimized structure the safety distances from the walls are brought down to just 6 cm with smaller models and to 24 cm with larger models. CLIFF heater also comes in an even slimmer 3,5 kW wall-mounted model which is particularly suitable for very small sauna rooms.
Standard Shipping is always Free!
Our base "Curb-side" Pickup shipping is always completely free!
There are other options available, however. We also offer:
- Threshold Shipping: The item will be unloaded, and brought to your doorway or nearest covered area.
- White Glove Delivery - this includes the item being brought into your room of choice, minor assembly, and all boxes and packaging removed from your house! Some exceptions apply - the specific level of service depends on the product you have ordered. If you would like more information, please contact us about your specific product of interest.
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@audaciahome.com.
No Shipping outside the lower 48 in USA.
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Buyer is obligated to read user manual and follow instructions and requirements presented. Damage to the product caused by not following instructions and requirements will void warranty
If any defects are found on the product, where manufacturer can be blamed, then buyer has the right to demand fixing or replacing the product. Demands must be made not later than 5 years after buying the product. Purchase receipt needs to be presented when warranty demands are made.
Return Information
The buyer has the right to request product inspection in the event of any defect within the framework of the warranty terms and conditions. In the event of a defect in the Product, the use of the Product must be stopped immediately, please contact our customer care at (725) 226-4512 or via email at info@audaciahome.com as soon as possible, and the following information and documents must be submitted:
Once evaluated, we will send you the return information and/or further instructions.
Return Requests for non-defective products are subject for approval of the management and manufacturer. RMA will be issued once approved. This term does not extend to other direct and/or indirect expenses (e.g. transport, insurance). All expenses must be shouldered by the buyer and the unit(s) to be returned must be packed securely.
Returning the units without an approved RMA will be denied and refund will not be honored. All Terms and Conditions and Warranty are agreed upon/by the time of purchase.
**All Policies, Warranty Terms and Conditions are presented before purchase.
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