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Fire & Water
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»📦 Free Shipping(Lower 48) & No Sales Tax(Except CA)
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Bring a touch of whimsy to your next garden party with The Outdoor Plus Honeycomb Fire Torch. Your guest will absolutely love it! Made from durable and beautiful Stainless Steel, these Torches are available in Natural Gas and Propane versions. All Fire Features by The Outdoor Plus are individually handmade - slight variations may occur.
Standard Shipping is always Free!
Our base "Curb-side" Pickup shipping is always completely free!
There are other options available, however. We also offer:
- Threshold Shipping: The item will be unloaded, and brought to your doorway or nearest covered area.
- White Glove Delivery - this includes the item being brought into your room of choice, minor assembly, and all boxes and packaging removed from your house! Some exceptions apply - the specific level of service depends on the product you have ordered. If you would like more information, please contact us about your specific product of interest.
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@audaciahome.com.
No Shipping outside the lower 48 in USA.
Our Shipping Partners
– All damages must be reported within 48 hours of delivery to qualify for any freight claims.
– Customers are responsible for inspecting the product at the time of delivery. If there is visible damage or defects to the packaging, customers are advised to refuse the shipment.
– If customer accepts the shipment, customer must notate and provide the description of the damage on the freight bill (bill of lading).
– Concealed damage needs to be reported within 48 hours of delivery. Customers are responsible for opening all packaging, inspecting all product, and notifying us within the 48-hour window.
– Pictures of the damaged freight and/or item are required for all claims.
– If a shipment arrives missing items, contact us immediately. After 48 hours of receipt, we will not be responsible for missing items.
*Freight Claims Form to be Submitted to info@audaciahome.com*Match Lit Ignition
12V Electronic Ignition Manual
110v Plug & Play Electronic Ignition
Flamse Sensse Ignition Manual
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