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Shelters & Structures
Our Backyard Brands
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A fireplace with a contemporary twist on the traditional campfire, designed by acclaimed Barcelona-based designer Hiroshi Tsunoda. Echoing Hiroshi’s signature style of geometric figures, Stix consists of varying-sized tubular stainless steel ‘sticks’, creating a visually striking and practical fire for indoor and alfresco environments.
A stylishly elegant and practical hearth for lovers of outdoor (and indoor) living.
Campfire with a twist - Contemporary stainless steel fire design that evokes the mood and magnetism of a traditional campfire.
Simply situated - Fully portable with no need for a utility connection, effortlessly set up and easily repositioned, Stix's bright flame will keep you captivated as well as comfortable for over 8 hours.
Design versatility - Clever combination of stainless-steel sticks secured around an efficient 2.5L ethanol burner.
Monochromatic hues - Effortlessly set up and easily repositioned, its bright flame will keep you captivated.
No fumes, no smoke - The Stix concept still guards the traditional warmth of the fire, but without the mess. Powered by clean-burning, environmentally-friendly bioethanol.
Award-winning - Winner of the Good Design Award 2011, Australian International Design Awards; Designtex Best New Product 2011; USA’s 2011 IIDA/HD Award for Excellence.
Tested worldwide - Our collection has been thoroughly tested against a number of global standards and is UL Listed in the USA, Certified for EU and UK in accordance with EN16647, and satisfies the ACCC Safety Mandate for Australia.
|Model Dimensions in [mm]||L 21.9  W 21.9 H 30.7 |
|Application||Indoor & Outdoor|
|Materials||Stainless Steel Grade 304|
|Model Colors||Stainless Steel Black|
|Burner Colors||Stainless Steel Black|
|Capacity:||0.7 Gal [2.5 L]|
|Heat on Average:||215ft2 [20m2]|
|Minimum Room:||1413ft3 [40m3]|
|Burn Time:||8 - 11h|
|Thermal Output:||6.1 MJ/h - 5800 BTU/h - 1.7 kW|
|Shipping Weight||50.71lb [23kg]|
|Packaging Dimensions in [mm]||L 25.4  W 25.4 H 34.6 |
|Shipping Weight||13.67lb [6.2kg]|
|Packaging Dimensions in [mm]||L 22.2  W 15.4 H 8.6 |
Standard Shipping is always Free!
Our base "Curb-side" Pickup shipping is always completely free!
There are other options available, however. We also offer:
- Threshold Shipping: The item will be unloaded, and brought to your doorway or nearest covered area.
- White Glove Delivery - this includes the item being brought into your room of choice, minor assembly, and all boxes and packaging removed from your house! Some exceptions apply - the specific level of service depends on the product you have ordered. If you would like more information, please contact us about your specific product of interest.
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at email@example.com.
No Shipping outside the lower 48 in USA.
Our Shipping Partners
At EcoSmart Inc, we invest significant resources to safeguard our items during transit. We use only high quality, secure and sustainable packaging materials and ship exclusively via quality carriers to ensure our products arrive safely, despite the rigors of both Domestic and International transit. Although we make every effort to ship our items safely, from time to time, both visible and concealed damage can occur during transit. In order to ensure a speedy and reasonable resolution to any issue you may experience, please review the following information.
Information required when reporting an issue, includes:
Customer Support Contact Information:
EcoSmart Fire is designed and manufactured by The Fire Company Pty Ltd.
EcoSmart Fire is covered by a transferable limited warranty and a solid service and support network should you need it. Many aspects of EcoSmart Fire are hand-produced, hand-finished and use natural materials, which makes it subject to minor variations in colour, finish and size. All pieces will mature and age over the course of time through natural processes associated with use, heat and flame. These changes are an essential part of the dynamic of the piece. The Fire Company Pty Ltd reserves the right to make minor amendments without prior notice.
12 MONTH WARRANTY FROM DATE OF PURCHASE ON STAINLESS STEEL PARTS INCLUDING RAW, LINISHED AND POWDER COATED, ON MILD STEEL INCLUDING POWDER COATED AND CHROME PLATED, CONCRETE COMPOSITE, GLASS, LEATHER, FABRIC AND MDF (PAINTED OR RENDERED).
Chips and scratches are not covered by warranty. Natural variation in color, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material. Non-structural hairline cracks are possible and shall not be considered a manufacturing defect.
Electric models are covered by a 12 month warranty.
A. Service calls to:
1. Correct the installation of the Fire.
2. Instruct you how to use the Fire.
B. Repairs when the EcoSmart Fire has been used in other than normal domestic/commercial use or when not used in accordance with the Installation, Operating and Maintenance Manual.
C. Repairs when the EcoSmart Fire parts or models have been modified or altered in any way that has not been approved in writing.
D. Repairs when the Fire has been dismantled, repaired or serviced by anyone other than an authorized representative.
E. Pick up and delivery.
F. Normal maintenance as required in the Installation, Operating and Maintenance Manual supplied with EcoSmart Fire.
G. Transportation or traveling costs involved in the repair when the appliance is installed outside our AUTHORIZED CUSTOMER SERVICE CENTER’s normal service area.
H. Damage to the Fire caused by accident, misuse or Act of God.
I. Any incidental shipping or holding costs to deliver your Fire or parts to an Authorized Customer Service Center.
The Warranties set out above are express Warranties given by The Fire Company Pty Ltd and are in addition to the rights and remedies which are conferred upon consumers by Trade Practices Act 1974 of the Commonwealth and other Commonwealth, State or Territory legislation.
Service under the warranties set out above must be provided by The Fire Company Pty Ltd Authorized Customer Service Center which shall provide service during their normal working hours.
Your warranty certificate along with proof of date of purchase must be produced when making any claim.
For warranty claims please contact your local distributor. If there is not a local distributor in your country please call EcoSmart Inc. at +1 (888) 488.4447.
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