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Fire & Water
Shelters & Structures
Our Backyard Brands
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Made entirely of glass and steel, the Ghost is a slim framed fireplace that works equally well in residential and commercial spaces. Though its crisp lines and glass body give it a strong modern feel, its transparency allows it to fit into design schemes of any fashion and color.
The Ghost centers around the AB3, a 2.5 litres capacity ethanol burner that has a burn time of up to eight hours. Though one of the smaller units in the Designer Range, the Ghost has the ability to warm rooms up to 20 square meters. An optional glass windscreen is also available.
Architectural feature - Bioethanol’s lively dancing flame creates a striking focal point for interior designers.
See-through style - Reflective glass panels highlight the mesmerizing flame, blocking neither light nor view.
Freedom & flexibility- Fully portable, lightweight design enables you to easily move the fireplace between rooms.
8-11 hours of heat - Ghost’s efficient 2.5L [2.5qt] AB3 ethanol burner takes the chill off for over eight hours.
Eco-friendly fuel -Ghost is fueled by readily available, clean-burning, environmentally friendly e-NRG bioethanol.
Optional fire screen - Protects the flame from internal draughts while also providing an extra degree of safety and security.
Tested world wide - Our collection has been thoroughly tested against a number of global standards and are UL Listed in the USA, Certified for EU and UK in accordance with EN16647, and satisfy the ACCC Safety Mandate for Australia
|Model Dimensions in [mm]||W 15.7 D 15.2 H 43.5 |
|Application||Outdoor & Indoor|
|Materials||Stainless Steel Grade 304, Toughened Glass|
|Model Colors||Stainless Steel Black|
|Capacity:||0.7 Gal [2.5 L]|
|Heats on Average:||215ft2 [20m2]|
|Minimum Room:||1413ft3 [40m3]|
|Burn Time:||8 - 11h|
|Thermal Output:||6.1 MJ/h - 5800 BTU/h - 1.7 kW|
|Shipping Weight||109lb [49.50kg]|
|Packaging Dimensions in [mm]||L 20.2 W 19.6 H 55.1 |
|Type||Crate (Inc Skid)|
|Shipping Weight||13.67lb [6.2kg]|
|Packaging Dimensionsin [mm]||L 22.2 W 15.4 H 8.6 |
Standard Shipping is always Free!
Our base "Curb-side" Pickup shipping is always completely free!
There are other options available, however. We also offer:
- Threshold Shipping: The item will be unloaded, and brought to your doorway or nearest covered area.
- White Glove Delivery - this includes the item being brought into your room of choice, minor assembly, and all boxes and packaging removed from your house! Some exceptions apply - the specific level of service depends on the product you have ordered. If you would like more information, please contact us about your specific product of interest.
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org.
No Shipping outside the lower 48 in USA.
Our Shipping Partners
At EcoSmart Inc, we invest significant resources to safeguard our items during transit. We use only high quality, secure and sustainable packaging materials and ship exclusively via quality carriers to ensure our products arrive safely, despite the rigors of both Domestic and International transit. Although we make every effort to ship our items safely, from time to time, both visible and concealed damage can occur during transit. In order to ensure a speedy and reasonable resolution to any issue you may experience, please review the following information.
Information required when reporting an issue, includes:
Customer Support Contact Information:
EcoSmart Fire is designed and manufactured by The Fire Company Pty Ltd.
EcoSmart Fire is covered by a transferable limited warranty and a solid service and support network should you need it. Many aspects of EcoSmart Fire are hand-produced, hand-finished and use natural materials, which makes it subject to minor variations in colour, finish and size. All pieces will mature and age over the course of time through natural processes associated with use, heat and flame. These changes are an essential part of the dynamic of the piece. The Fire Company Pty Ltd reserves the right to make minor amendments without prior notice.
12 MONTH WARRANTY FROM DATE OF PURCHASE ON STAINLESS STEEL PARTS INCLUDING RAW, LINISHED AND POWDER COATED, ON MILD STEEL INCLUDING POWDER COATED AND CHROME PLATED, CONCRETE COMPOSITE, GLASS, LEATHER, FABRIC AND MDF (PAINTED OR RENDERED).
Chips and scratches are not covered by warranty. Natural variation in color, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material. Non-structural hairline cracks are possible and shall not be considered a manufacturing defect.
Electric models are covered by a 12 month warranty.
A. Service calls to:
1. Correct the installation of the Fire.
2. Instruct you how to use the Fire.
B. Repairs when the EcoSmart Fire has been used in other than normal domestic/commercial use or when not used in accordance with the Installation, Operating and Maintenance Manual.
C. Repairs when the EcoSmart Fire parts or models have been modified or altered in any way that has not been approved in writing.
D. Repairs when the Fire has been dismantled, repaired or serviced by anyone other than an authorized representative.
E. Pick up and delivery.
F. Normal maintenance as required in the Installation, Operating and Maintenance Manual supplied with EcoSmart Fire.
G. Transportation or traveling costs involved in the repair when the appliance is installed outside our AUTHORIZED CUSTOMER SERVICE CENTER’s normal service area.
H. Damage to the Fire caused by accident, misuse or Act of God.
I. Any incidental shipping or holding costs to deliver your Fire or parts to an Authorized Customer Service Center.
The Warranties set out above are express Warranties given by The Fire Company Pty Ltd and are in addition to the rights and remedies which are conferred upon consumers by Trade Practices Act 1974 of the Commonwealth and other Commonwealth, State or Territory legislation.
Service under the warranties set out above must be provided by The Fire Company Pty Ltd Authorized Customer Service Center which shall provide service during their normal working hours.
Your warranty certificate along with proof of date of purchase must be produced when making any claim.
For warranty claims please contact your local distributor. If there is not a local distributor in your country please call EcoSmart Inc. at +1 (888) 488.4447.
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