ComfortBilt HP61 Pellet Stove

ComfortBilt Limited Warranty

Comfortbilt Limited Warranty extends the following warranty for Comfortbilt stoves
purchased from an authorized retailer. Customer Care is available to assist you with troubleshooting technical issues. Please contact AudaciaHome Customer Care at (725) 226-4512 with any product concerns.

Warranty Coverage

Subject to the table below, Comfortbilt warrants to the owner of the Comfortbilt stove that the stove will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components are found to be defective in materials or workmanship during the applicable warranty period, SMG will replace the covered components. Comfortbilt, at its own discretion, may fully discharge all of its obligations under such warranties by replacing the product itself
or refunding the verified purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty is subject to conditions, exclusions, and limitations as described below.

Warranty Period

Warranty coverage begins on the date of original purchase. The warranty period for covered components is as follows:

Warranty Exclusions

Warranty does not cover damage or breakage due to misuse, improper handling, or modifications. There is no warranty on the paint, glass, fire brick, or any gaskets, or against damage caused from corrosion. There is no expressed or implied performance warranty on Comfortbilt stoves as SMG has no control over the installation, operation, cleaning, maintenance, or type of fuel burned.

Some states do not allow exclusion or limitation of incendental or consequential damages, or limitations of implied warranties, so the limitations or exclusions set forth in this limited warranty may not apply to you. This limited warranty gives you specific legal rights and you may have other rights which vary from state to state. Warranty is void if the Comfortbilt stove has not been installed, operated, cleaned and maintained in strict accordance with SMG's instructions.

Neither SMG nor the Retailer from who you purchased your Comfortbilt stove shall be responsible, legally or otherwise, for the incidental, or consequential damage to property or persons resulting from the use of this product. Any warranty implied by law, including but not limited to implied warranties of the merchantability or fitness, shall be limited to One (1) year on the breach of this warranty or any type of warranty expressed or implied by law. SMG shall in no event be liable for any special, indirect, consequential, or other damages of any nature whatsoever in excess of the original purchase price of this product. All warranties by SMG are set forth herein and no claim shall be made against SMG on any oral warranty or representation.

Returns

Customers can return their item within 30 days of receiving it. Customers will be responsible for any return shipping charges anytime after order placement, and will also be responsible for any re-consignment fees caused by customer error. 

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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Register your ComfortBilt unit here: Product Registration