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Our ComfortBilt HP21 pellet stove is an excellent option for both new and seasoned pellet stove owners. Its efficient heating technology and aesthetic design make it the ideal choice to heat a modest-sized home or workspace. The HP21 pellet stove has five power settings that allow for up to 16 hours of continuous burning on the lowest setting. Its programmable thermostat allows for consistent temperature and economical pellet use.
The HP21 pellet stove is both EPA and CSA Certified to comply with all federal emissions mandates. It features the bay view window our customers love within a compact pedestal design that fits nicely with all decors and room sizes. Additionally, its heavy-gauge exteriors facilitate easy cleaning.
Compare ourpellet stoves and fireplace inserts.
The ComfortBilt HP21 has the bay view window that our customers love in a compact, pedestal design that fits nicely with all decors and room sizes. Its mid-range performance will heat a modest sized home or work space economically and efficiently. With all the engineering and construction found in our larger stoves, this model features:
Capable of 44,000 BTU output will heat a 2,400 ft² or more if temperatures are mild
EPA and CSA Certified to comply with all federal emissions mandates
Heat exchanger design and powerful room blower produce maximum heat from pellets
Easy to clean heavy gauge exterior
40 pound hopper capacity; ashes fall automatically into a large removable ash pan
Pellets burn so completely that the ash drawer only needs emptying every two weeks
Five power settings allow up to 16 hours of continuous burning on lowest setting
Programmable thermostat allows constant temperature and economical pellet use
Rear mounted 3” standard exhaust port, and 2” standard air intake
Exterior dimensions of unit are 23.5” wide, 24” deep, and 33” high with mounted controller
The HP21 Pellet Stove comes with a one-year limited warranty on parts and service.
Standard Shipping is always Free!
Our base "Curb-side" Pickup shipping is always completely free!
There are other options available, however. We also offer:
- Threshold Shipping: The item will be unloaded, and brought to your doorway or nearest covered area.
- White Glove Delivery - this includes the item being brought into your room of choice, minor assembly, and all boxes and packaging removed from your house! Some exceptions apply - the specific level of service depends on the product you have ordered. If you would like more information, please contact us about your specific product of interest.
Frequently Asked Questions
When will I know my order has shipped?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@audaciahome.com.
No Shipping outside the lower 48 in USA.
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Comfortbilt Limited Warranty extends the following warranty for Comfortbilt stoves
purchased from an authorized retailer. Customer Care is available to assist you with troubleshooting technical issues. Please contact AudaciaHome Customer Care at (725) 226-4512 with any product concerns.
Subject to the table below, Comfortbilt warrants to the owner of the Comfortbilt stove that the stove will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components are found to be defective in materials or workmanship during the applicable warranty period, SMG will replace the covered components. Comfortbilt, at its own discretion, may fully discharge all of its obligations under such warranties by replacing the product itself
or refunding the verified purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty is subject to conditions, exclusions, and limitations as described below.
Warranty coverage begins on the date of original purchase. The warranty period for covered components is as follows:
Component Covered | Warranty Period |
Electrical Components, Burn pot, and Labor | 1 Year |
Steel parts (excluding burn pot) | 5 Years |
All replacement parts are covered for remainder of original or extended warranty period or 90 days, whichever is longer. | 90 Days |
Warranty does not cover damage or breakage due to misuse, improper handling, or modifications. There is no warranty on the paint, glass, fire brick, or any gaskets, or against damage caused from corrosion. There is no expressed or implied performance warranty on Comfortbilt stoves as SMG has no control over the installation, operation, cleaning, maintenance, or type of fuel burned.
Some states do not allow exclusion or limitation of incendental or consequential damages, or limitations of implied warranties, so the limitations or exclusions set forth in this limited warranty may not apply to you. This limited warranty gives you specific legal rights and you may have other rights which vary from state to state. Warranty is void if the Comfortbilt stove has not been installed, operated, cleaned and maintained in strict accordance with SMG's instructions.
Neither SMG nor the Retailer from who you purchased your Comfortbilt stove shall be responsible, legally or otherwise, for the incidental, or consequential damage to property or persons resulting from the use of this product. Any warranty implied by law, including but not limited to implied warranties of the merchantability or fitness, shall be limited to One (1) year on the breach of this warranty or any type of warranty expressed or implied by law. SMG shall in no event be liable for any special, indirect, consequential, or other damages of any nature whatsoever in excess of the original purchase price of this product. All warranties by SMG are set forth herein and no claim shall be made against SMG on any oral warranty or representation.
Returns
Customers can return their item within 30 days of receiving it. Customers will be responsible for any return shipping charges anytime after order placement, and will also be responsible for any re-consignment fees caused by customer error.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Register your ComfortBilt unit here: Product Registration
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